Cycling through all six. Tap any point to stop.

Measured on six things

Free repair shop software for cell phone, computer and console repair shops.

Security

HTTPS, HSTS, secure cookies, SPF, and DMARC are in place, but CSP, frame protection, and several headers are missing (7/13). No SOC 2 or audit claims. The free tier's built-in crypto miners are a real trust concern.

Screenshots

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RepairAmigo

About this app

RepairAmigo is free repair shop software for cell phone, computer and console repair, built inside a busy repair shop. Drop-off to pick-up, every price, every part, every dollar, all in one place: smart intake, instant pricing, repair tickets, live inventory, cash management, warranty tracking, users and roles, reports and a cash sale screen. It runs on your computer (Windows PCs and Intel Macs; 64-bit Linux with VirtualBox) on your own shop network, and your data stays on your computer. Available in English, Spanish, Portuguese and Hindi. Support: support@repairamigo.com

Key features

1Smart intake with device pickers, problem lists, and barcode receipts
2Instant pricing from a manager-editable price list with labor, parts, and tax
3Live inventory with automatic part deduction and low-stock warnings
4Cash management with register/safe balances and daily summaries
5Warranty tracking linked to original repairs with priority handling
6Reports, POS cash sale screen, and role-based access (Owner/Manager/Technician)

Target customer profile

Drawn from the product itself, not from a survey.

Demographic

Small to medium-sized repair shop owners (1-10 employees)

Pain points

Disorganized intake process, manual pricing errors, inventory shrinkage, lack of customer communication, and cash mismanagement.

Primary needs

An affordable, all-in-one system to manage tickets, inventory, and cash flow without recurring costs.

Demographic

Technicians and counter staff in repair shops

Pain points

Slow check-in, unclear repair statuses, and difficulty tracking parts usage.

Primary needs

A user-friendly interface with quick ticket updates, automatic part deduction, and clear task management.

Demographic

Repair shop managers and owners focused on growth

Pain points

Limited visibility into sales trends, staff performance, and warranty returns.

Primary needs

Detailed reporting, role-based access, and warranty tracking to make data-driven decisions.

Scout Review

Written by AI from measured evidence, scored out of 100.

RepairAmigo is a genuinely interesting bet: local-first repair shop software built by someone who clearly ran a shop, priced at $99 once instead of a monthly subscription. The marketing site is fast and polished, the printable guides are a nice trust signal, and the feature list covers intake, pricing, inventory, cash, warranty, and reporting. The problems are structural: a VM requirement that adds friction for non-technical owners, email-only support, thin security headers, and a free tier that mines cryptocurrency on the customer's machine until they pay to stop it. That last choice is the whole ballgame — it's either a clever way to fund free software or the reason shop owners never get past the download page.

Measure by measure

Usability

Free printable guides with no sign-up, a one-click installer, and a claimed 3-click intake-to-receipt flow are strong onboarding signals. Support is email-only, and the VM requirement adds friction for non-technical owners.

Design

Clean, tile-based marketing site with real product screenshots and consistent branding. The app UI claims big buttons and color-coded tiles suited to counter use, though we only see marketing renders, not a live app.

Speed

Lighthouse scores 100/100 on both mobile and desktop with LCP 1.5s, CLS 0, and TBT 0ms. The marketing site is genuinely fast; the local VM app's performance is not measured here.

Security

Accessibility

Lighthouse accessibility 98/100 with only a missing main landmark failing. Four-language support (English, Spanish, Portuguese, Hindi) and big-button UI suggest real accessibility intent, though no WCAG statement exists.

Growth

A real, specific problem (small repair shops drowning in spreadsheets) with a distinctive free-plus-miner model and $99 one-time unlock. The wedge is real but narrow, and the miner monetization may repel the exact buyers it targets.

Improvement areas

Crypto-miner free tier is a trust problem — replace or clearly gate it
Email-only support is thin for a shop-floor tool
Missing security headers (CSP, frame protection, X-Content-Type-Options)
VM requirement adds friction for non-technical shop owners

Design & Usability

RepairAmigo's marketing site is genuinely well-crafted — real screenshots, consistent branding, and a tile-based product UI that looks built for a counter, not a classroom. The free printable guides are a smart trust-builder that requires no sign-up. Usability is solid on paper: one-click installer, claimed 3-click intake-to-receipt, and clear role separation. The friction is the VM requirement, which asks a non-technical shop owner to understand VirtualBox before they can ring up a screen repair. Email-only support doesn't help when the VM won't boot.

Speed & Security

The marketing site is genuinely fast — 100/100 Lighthouse on both mobile and desktop, LCP 1.5s, zero layout shift. That's table stakes done well. Security is more mixed: HTTPS, HSTS, secure cookies, SPF, and DMARC are present, but CSP, frame protection, and several headers are missing, and there's no SOC 2 or audit claim. The bigger issue is the free tier's built-in crypto miners running at up to 90% of VM CPU — a monetization choice that will make many shop owners close the tab before they ever see the ticket screen.

Accessibility & Growth

Accessibility scores 98/100 on Lighthouse with only a missing main landmark failing, and the product ships in four languages with a big-button UI that suggests real intent. No WCAG statement, but the signals are strong. Growth is the harder call: the problem is real and specific — small repair shops with 1-10 employees drowning in spreadsheets and manual pricing — and the $99 one-time model undercuts RepairShopr and RepairDesk's subscriptions. But the crypto-miner free tier is a wedge that may cut the wrong way, repelling the exact price-sensitive buyers it's aimed at.

Conclusion

If you run a small repair shop and you're comfortable with a VM, the $99 one-time price is genuinely hard to beat against RepairShopr's monthly bill. If you're not technical, or you find the crypto-miner model distasteful, the friction may not be worth it. The product is real and the pricing is honest — unusually so. Whether the miner gambit works is the question only the next year will answer.

Suggestions for improvement

Replace or clearly gate the crypto-miner free tier — it will scare off the price-sensitive buyers it's meant to attract.
Add live chat or phone support; email-only is thin for a shop-floor tool that stops working when the VM won't boot.
Publish a WCAG/accessibility statement and fix the missing main landmark to back up the 98/100 score.
Add CSP, frame protection, and the missing security headers — cheap wins that signal seriousness to technical buyers.

How we score

Alternatives comparison

Named competitors, point by point. Nobody paid to appear here or to be left out.

	RepairAmigo	RepairShopr	RepairDesk
Pricing model	Free with crypto miners, or $99 one-time to disable miners	Monthly subscription	Monthly subscription (paid, cloud-based)
Deployment	Local VM on shop computer (Windows/Intel Mac/Linux via VirtualBox)	Cloud-based	Cloud-based
Ticketing & intake	Smart intake, device pickers, problem lists, barcode receipts	Ticketing and invoicing	Ticketing and POS
Inventory management	Live inventory, auto-deduction, low/negative stock warnings	Inventory included	Inventory included
Data ownership	Data stays on shop computer, no cloud lock-in	Cloud-hosted	Cloud-hosted
Customer notifications	Automatic text updates via own Twilio account	Customer notifications included	Customer notifications included
Multi-language support	English, Spanish, Portuguese, Hindi	English primarily	English primarily